BPO was born in 2009 with the primary objective of responding to our clients who demand comprehensive outsourcing services for business operational processes under specific service level agreements, allowing them to have greater internal capacity to focus on those functions that contribute value to your business, increasing at the same time the control of the quality of the contracted service and the associated costs.
The business division of labor is in a moment of strong changes throughout the world, and "outsourcing" services are an effective response when it comes to optimizing the allocation of human resources to maximize the value of companies.
In this context, BPO is the response of Amaral & Asociados to adequately meet the needs of our clients in this segment of services.
We can collaborate with financial entities that, due to legal or regulatory readjustments, changes in business processes, implementation of computer systems or variations in the volumes operated, require the hiring of temporary services to support, among others, the following tasks:
- • Accounts reconciliation.
- • Database update.
- • Data loads in parallel systems.
- • Assistance to credit risk analysts.
- • Archiving and file maintenance.
- • Assistance for the reception or customer complaints.
- • Assistance in registering credit cards.
OTHER SERVICES COMMON TO DIFFERENT TYPES OF COMPANIES
- • Administrative functions.
- • Basic operational and accounting controls.
- • Procedures before public offices.
- • "Data entry" in computer systems.
OUTSOURCING OF PERSONNEL, "PAYROLING", PAYROLL ADMINISTRATION
Companies are currently immersed in a dynamic environment, which requires high response capacity to changes in the context. At BPO we are prepared to deliver a versatile, agile and flexible service in the payroll area in companies with a large workforce subject to various parameters for the settlement of salaries, flexibly adapting the number of human resources, thus varying their costs in the face of market demands and have quick and agile access to the right people to meet their objectives within reasonable time frames.
SERVICES FOR INDUSTRIES AND COMMERCIAL COMPANIES
- • Personnel for merchandise handling.
- • Customer service.
- • Secretary functions.